Last weekend my daughter and two friends, slightly hungover from the night before, wanted eggs Benedict for 'breakfast'. I know I could have made this for them myself and had they wanted breakfast at 9am rather than 11am I might have considered doing so but as it was I suggested they go out to one of the local cafes. Rather than trust to chance my daughter rang ahead to make sure that what they wanted was on the menu but no one answered the call. While they were pondering what to do next our phone rang and it was the proprietor of the cafe ringing back returning our call.
Me: 'Oh, is that Clover?'
Clover: 'Yes. I just had a missed call from this number.'
Me: 'Yes that was my daughter wanting to know if you have eggs Benedict on the menu.'
Clover: 'Um no but I could do them. How many do you want?'
Me: 'That would be fabulous. There's three of them.'
Clover: 'Fine. I'll get the hollandaise started now and I'll reserve a table for them.'
Me: 'That's wonderful. Thank you so much. They're just about on their way so they'll see you in about five minutes.'
Now that is what I call service!!
Although we live in an inner city suburb, surrounded by some very busy thoroughfares we also have a small, local 'village' shopping area with a couple of independent supermarkets, two bread shops, a butcher cum deli, the post office, two chemists, a good book shop, two hardware stores, an independent plant nursery and several cafes and restaurants all within a short stroll from the front door. All these places depend on the patronage of the local community and reciprocate by offering friendly, personal service which usually comes with a smile and a chat and the willingness to listen to customers and respond to their needs.
I do most of my weekly shopping locally. I travel a bit further afield for fruit and vegetables but even then only to the green grocer in the next suburb.
But Woolworths have their eye on this best of all possible worlds and plan to build a supermarket at the end of our street. Not in the local shopping strip but only three blocks away. Why? Because they can I suppose. Do we need a Woolworths supermarket? No we don't. Do we want a Woolworths supermarket within easy walking distance? No we don't. Can we stop it happening? Worth a try but Buckley might have as much chance.
And by the way the verdict was that the eggs were delicious!
Clover Cafe
78 Booth Street
Annandale
0433 258 252
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